Terms of Service
These terms cover using this website and your client portal. The work we do for you is covered by our Service Terms.
1. Using the site
By submitting a request or using your portal, you agree to these terms and confirm you're authorised to act for the company you name. Please give accurate information.
2. Your portal links and codes
The links we email you open your request without a password, so please keep them private. For security, links stop working 30 days after a request is finished, and one-time codes expire after 10 minutes. If you think a link has been shared by mistake, tell us and we'll replace it.
3. Electronic signatures
When you sign online, your typed, drawn or uploaded signature, together with the one-time code sent to your email, is your electronic signature. You agree it has the same effect as signing on paper, to the extent the law allows, including under South Africa's Electronic Communications and Transactions Act 25 of 2002 where it applies. Each signed document includes a certificate recording how and when it was signed.
4. Acceptable use
Don't misuse the site: no attempts to access other clients' information, bypass security, upload malicious files, or overload the service. We may block access that puts the service or other clients at risk.
5. Content and ownership
The site's design, text and branding belong to AutoWerke | IT. Information and files you submit remain yours; you give us permission to use them to provide our services.
6. Availability
We work to keep the site available and secure, but can't promise it will always be uninterrupted. Urgent support issues can always be raised by email.
7. Liability
The site is provided as is. To the extent the law allows, we're not liable for indirect losses from using it. Nothing here limits rights you have that the law doesn't allow to be excluded.
8. Governing law
These terms are governed by the laws of Zimbabwe, and disputes are for the courts of Zimbabwe. If you're in South Africa, you keep any rights under South African law that can't be waived.
9. Changes and contact
We may update these terms and will change the date above when we do. Questions: services@autowerkeit.com.