Microsoft 365
Exchange Online, Teams, SharePoint and OneDrive: set-up, migrations, licensing and day-to-day admin.
How can we help?
IT support · projects · domains · consultancy
Choose a service, tell us a little about it, and we'll come back to you with clear next steps and pricing. No obligation, and nothing is charged until you agree to a price.
- Price agreed before work starts
Already submitted a request? Track it here →
How it works
From request to sign-off, in one place
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01
Tell us what you need
Pick a service and describe it in your own words. Screenshots help for support issues.
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02
We review and price it
You get a written scope, estimate or quote by email. Nothing happens until you confirm.
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03
We do the work
Follow progress on your private portal, which always shows whose move it is next: yours or ours.
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04
You sign off online
Approve the finished work with a one-time code, then receive your invoice and receipt.
What we specialise in
Modern workplace IT, done properly
Intune & devices
Enrol and manage laptops and phones, push apps and updates, and help keep devices in line with your policies.
Entra ID & identity
Users, groups, multi-factor sign-in and Conditional Access, so the right people get the right access.
Security hardening
Tighten up what attackers usually try first: weak sign-ins, unpatched machines and over-shared files.
Domains & email delivery
Register and renew domains, and set up DNS, SPF, DKIM and DMARC to help your email reach inboxes.
Support & troubleshooting
When something breaks, we track down the cause, put it right where we can, and explain how to stop it happening again.
Why work with us
Clear prices, clear paperwork
$50–$75/hour
IT Support is billed hourly in US dollars (excl. VAT), depending on complexity. You approve an estimate first.
Fixedprice
IT Projects get a written scope and a fixed price before any work begins. Extra work is quoted separately.
Oftenfree
Consultations are often free. If yours needs paid time, you're told the fee first.
Your private portal
Every request gets its own private link, with everything in one place.
- Live statusSee where things stand, and whose move it is next.
- Your documentsScopes, estimates and quotes, ready to review.
- Online sign-offApprove finished work with a one-time code.
- A clear recordA sign-off certificate of what was agreed and delivered.
Your data stays private. Files are kept in private storage, we never sell your information, and our Privacy Policy explains exactly how we handle it.
Questions
Good to know
What happens after I submit a request?
You'll get an email with your reference number and a link to your private portal. We review the request and reply there with next steps, an estimate or a quote.
Will I be charged without agreeing first?
No. Support work starts once you've approved an estimate, projects once you've accepted a fixed price, and paid consultations only after you've agreed the fee.
My issue is urgent. How do I flag it?
On an IT Support request, choose Add priority level and tell us whether you can still work. Higher priorities are looked at first.
How do I pay?
You'll receive an invoice by email with payment details and a payment reference. A receipt follows once payment is recorded.
How do I check on a request I've already sent?
Use the link in your confirmation email, or track it with your reference number.
Ready when you are
Pick a service at the top of the page. It takes about two minutes.
Microsoft, Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, Intune and Entra ID are trademarks of the Microsoft group of companies. AutoWerke | IT is an independent IT provider and is not affiliated with, or endorsed by, Microsoft.